All Hairlikekween products are final sale due to hygiene and quality control standards. We do not offer refunds or exchanges once an order has been processed.
If your item arrives damaged or defective, please contact us within 48 hours of delivery and include clear photos. Approved claims will be given return instructions for inspection.
Refunds are only issued after the item has been received and inspected. If the issue is confirmed, a full refund will be processed.
Please note that slight variations in texture, colour, or appearance may occur, as all units are handcrafted. These differences do not qualify as defects.
Once the lace has been cut, altered, installed, or tampered with, the item is considered used and is no longer eligible for a return, exchange, or refund.